govanblue 16,847 Posted July 6, 2014 Share Posted July 6, 2014 I don't know if this will work or not, but I thought it would be an idea to keep all the Rangers TV - pre-match technical issues in one thread, to save the same issues being discussed in the match thread.We can then email the thread link to support@rangerstv.tv and if they are able to have a look at the thread, they may find that more helpful than dealing with a barrage of emails. I dunno, but no harm in trying.Also a good idea to collate all the technical tips we've learned in our occasional technically-challenging Rangers TV issues.So, to start things off.All existing Rangers TV subscribers get today's game (v Brora Rangers) free of charge. That means if you already pay for the £5 a month standard package, or anything higher than that, or sign up for it today, then you get to watch the game live today, then after midnight, you can rewatch it whenever you want.If you don't currently subscribe, and want to watch the game today it will cost you £6 I think - can someone confirm?That seems a pretty daft option for anyone here to take,because for only £5 you can sign up for a month, watch the game, then watch as much of the huge quantity of excellent content as you can squeeze into in a month, and then cancel before the next month's payment is due. no questions asked and no hidden charges. Or if you like it, continue to pay £5 a month for as long as you like it. Quote Link to post Share on other sites More sharing options...
govanblue 16,847 Posted July 6, 2014 Author Share Posted July 6, 2014 Top Tip:If you are an existing Rangers TV subscriber - why not log on now, and check that you can access your account ok. Maybe click play on a random AS-Live game, just to make sure you can play the normal archived content ok. That way you won't get a nasty surprise at 3:01pm when it asks you if you want to buy it now. Quote Link to post Share on other sites More sharing options...
RD.1872 890 Posted July 6, 2014 Share Posted July 6, 2014 Tried emailing them with this but I'll post it in here too:Do season ticket holders get RTV for free? Was told this when renewing at the ticket office but can't find the option to activate an account on the site (only monthly, annual subscriptions etc)? Quote Link to post Share on other sites More sharing options...
govanblue 16,847 Posted July 6, 2014 Author Share Posted July 6, 2014 Tried emailing them with this but I'll post it in here too:Do season ticket holders get RTV for free? Was told this when renewing at the ticket office but can't find the option to activate an account on the site (only monthly, annual subscriptions etc)?No mate, not to my knowledge. Unless it's a promotional deal for a select audience that I've not heard of.Also: I hope not, because that would be a potential £1.8 million in lost revenue. Quote Link to post Share on other sites More sharing options...
SuperAli 1,350 Posted July 6, 2014 Share Posted July 6, 2014 Anyone any idea how to connect a laptop to a TV screen so we can watch the game? What cables you need? Quote Link to post Share on other sites More sharing options...
govanblue 16,847 Posted July 6, 2014 Author Share Posted July 6, 2014 Tried emailing them with this but I'll post it in here too:Do season ticket holders get RTV for free? Was told this when renewing at the ticket office but can't find the option to activate an account on the site (only monthly, annual subscriptions etc)?I take that back.One month free...http://www.rangerstv...asontickets.phpEdit: I take that back-taking back - apparently that offer was Last Season. Quote Link to post Share on other sites More sharing options...
ianb1547 3,767 Posted July 6, 2014 Share Posted July 6, 2014 You get 1 month free and should have a voucher code emailed to you-------------------------------------------------------------- Free one month subscription to RangersTVTERMS AND CONDITIONS1. Free subscription valid for one month from date of voucher code redemption2. Offer applies to Standard package only3. You must provide a valid email address at time of renewal. Season ticket holders will be emailed under separate cover with voucher code4. Offer is only available to season ticket holders and is non transferable5. For RangersTV.tv technical and support enquiries, contact support@rangerstv.tvc'mon gb....keep up to date Quote Link to post Share on other sites More sharing options...
RD.1872 890 Posted July 6, 2014 Share Posted July 6, 2014 No mate, not to my knowledge. Unless it's a promotional deal for a select audience that I've not heard of.Also: I hope not, because that would be a potential £1.8 million in lost revenue. Cheers for the reply, they got back to me there - was just a free sample month they were offering last season!Usual from the ticket office Quote Link to post Share on other sites More sharing options...
one55 1,510 Posted July 6, 2014 Share Posted July 6, 2014 i signed up on thursday so i could watch these two games. they never took my £5 and now i can't watch any of the programmes. for some reason my payment never went through so they've took my access away. fair enough but it's awfully strange they didn't take my money! i need to resubscribe to watch todays game. Quote Link to post Share on other sites More sharing options...
govanblue 16,847 Posted July 6, 2014 Author Share Posted July 6, 2014 Cheers for the reply, they got back to me there - was just a free sample month they were offering last season!Usual from the ticket office You get 1 month free and should have a voucher code emailed to youc'mon gb....keep up to date They couldn't hit an elephant from that dist... Quote Link to post Share on other sites More sharing options...
govanblue 16,847 Posted July 6, 2014 Author Share Posted July 6, 2014 i signed up on thursday so i could watch these two games. they never took my £5 and now i can't watch any of the programmes. for some reason my payment never went through so they've took my access away. fair enough but it's awfully strange they didn't take my money! i need to resubscribe to watch todays game.It's a crappy payment model they use, and it's not connected to the normal Rangers payment systems, so these kind of problems do happen from time to time, but are usually resolved quickly when the support team find out. It happened to me too, but all ended well. Quote Link to post Share on other sites More sharing options...
Captain Hilts 12,819 Posted July 6, 2014 Share Posted July 6, 2014 I've got the £12 per month subscription but it's asking me to buy the game today. I tried watching a game from last season and it's working fine Quote Link to post Share on other sites More sharing options...
one55 1,510 Posted July 6, 2014 Share Posted July 6, 2014 It's a crappy payment model they use, and it's not connected to the normal Rangers payment systems.it really is. they never took my money and yet i've managed to watch not only the buckie thistle game but also some games from last season and a load of the interviews and such. they should really charge straight away before you even get access to the library. it needs sorting out! this could be exploited by some people.now i'm away to subscribe again! Quote Link to post Share on other sites More sharing options...
one55 1,510 Posted July 6, 2014 Share Posted July 6, 2014 I've got the £12 per month subscription but it's asking me to buy the game today. I tried watching a game from last season and it's working fine don't worry, it'll do that. if you can watch archived matches, interviews an all that then you don't need to worry. also check under your account it should show your £12 package. when the game goes live the match page will load the video player. no need to worry Quote Link to post Share on other sites More sharing options...
govanblue 16,847 Posted July 6, 2014 Author Share Posted July 6, 2014 I've got the £12 per month subscription but it's asking me to buy the game today. I tried watching a game from last season and it's working fine Email them now and it will be sorted before the game. Quote Link to post Share on other sites More sharing options...
govanblue 16,847 Posted July 6, 2014 Author Share Posted July 6, 2014 I've got the £12 per month subscription but it's asking me to buy the game today. I tried watching a game from last season and it's working fine don't worry, it'll do that. if you can watch archived matches, interviews an all that then you don't need to worry. also check under your account it should show your £12 package. when the game goes live the match page will load the video player. no need to worry That's a better answer. one55 actually read your post properly. Quote Link to post Share on other sites More sharing options...
Captain Hilts 12,819 Posted July 6, 2014 Share Posted July 6, 2014 don't worry, it'll do that. if you can watch archived matches, interviews an all that then you don't need to worry. also check under your account it should show your £12 package. when the game goes live the match page will load the video player. no need to worry cheers mate Quote Link to post Share on other sites More sharing options...
govanblue 16,847 Posted July 6, 2014 Author Share Posted July 6, 2014 On the "watch the game" page...http://www.rangerstv...13110&act=watchyou will see the club badges until the stream goes live (2:55pm).VAfter 2:55pm, if you don't see the game automatically, click refresh (f5)If you still don't get the game, check this thread to see if others have got it yet. Quote Link to post Share on other sites More sharing options...
govanblue 16,847 Posted July 6, 2014 Author Share Posted July 6, 2014 26 minutes left to sign up if you want to see today's game.http://www.rangerstv.tv/pricing.php Quote Link to post Share on other sites More sharing options...
RFC RYAN 2,967 Posted July 6, 2014 Share Posted July 6, 2014 When did season ticket holders get the email for the free month ? So I can have a little look for it. Quote Link to post Share on other sites More sharing options...
one55 1,510 Posted July 6, 2014 Share Posted July 6, 2014 On the "watch the game" page...http://www.rangerstv...13110&act=watchyou will see the club badges until the stream goes live (2:55pm).VAfter 2:55pm, if you don't see the game automatically, click refresh (f5)If you still don't get the game, check this thread to see if others have got it yet.It's live already. We're out warming up wearing the white/red/blue top Quite taken a liking to that top. might have to pick it up soon.Don't worry about there being no sound. It will come on when the match is about to start. Quote Link to post Share on other sites More sharing options...
Der Hammer of Der Gods 421 Posted July 6, 2014 Share Posted July 6, 2014 Anyone any idea how to connect a laptop to a TV screen so we can watch the game? What cables you need?If your laptop has HDMI out and your tv has HDMI in then you should have no problems setting it up. just plug in your HDMI cable right click your mouse/trackpad and select Graphics Options, Output to digital television. this is the same for Windows Vista,7,8,8.1. hope that helpsIf you dont have HDMI out on your laptop you may have VGA but you would need VGA on your tv too. go through my steps as above but with VGA. hope this isn't overly confusing. Quote Link to post Share on other sites More sharing options...
govanblue 16,847 Posted July 6, 2014 Author Share Posted July 6, 2014 It's live already. We're out warming up wearing the white/red/blue top Quite taken a liking to that top. might have to pick it up soon.Don't worry about there being no sound. It will come on when the match is about to start. So it is. No sound, so I didn't notice. Quote Link to post Share on other sites More sharing options...
#WATP 14 Posted July 6, 2014 Share Posted July 6, 2014 Was just about to come in and ask about the sound! Quote Link to post Share on other sites More sharing options...
Captain Hilts 12,819 Posted July 6, 2014 Share Posted July 6, 2014 seems to be working ok for me just now Quote Link to post Share on other sites More sharing options...
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