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Ace

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Posts posted by Ace

  1. 18 minutes ago, Somemightsay7 said:

    This looks like the classic - no one is allowed an opinion unless you have regularly watched the player all season - thread. 

    You can do research, read opinions, look at stats. There are tonnes of ways to get a good understanding of players you've not watched 30+ times. 

    Not at all, everyone has an opinion my (poorly expressed) thoughts were that everyone seems an expert on every player suggested or linked and no one seems will to go "I've never heard of him so I've got no clue"

    I often tell my junior colleagues at st work the best thing you can do when asked a question is say "I don't know .. but I'll find out" 

    Everyone has to have an opinion, noone is will to show the just don't know. 

  2. 7 minutes ago, graeme_4 said:

    I think he’s been good, but not that good as yet.

    Risking overhyping him. 

    We don't hype our players enough IMO, as a fan base we're very harsh & criticise after one bad game then downplay the value of a player.

    I'll use Kamara as an example, he is a great player, great technique & skill set but his time at our club is over, however his performances don't make him bad .. just bad for us but he still has value, they club are reportedly asking £5m for him but we all think he's not worth that.

  3. I honestly believe that we'll see him for this season only & he'll be sold for silly money, potentially even just under the winter window.

    Apparently, the club has already had a few enquiries from EPL teams asking to be kept informed.

     

  4. To ANY RFC fan who thinks it's OK to boo when our players "take the knee", listen to Balogun here, listen to how what we do effects them in a very personal way .. now imagine you boo'd instead of supported, how would these players feel about our club now?

  5. Alfredo Morelos has not asked for a transfer or indicated he wants to leave Rangers.

    Reports this afternoon have emerged in Portugal that the Colombian has told his ‘inner circle’ wants to bring an end to his four year stay at Ibrox.

    Record Sport understands that this is news to the Light Blues.

    Morelos is due back to Rangers, as scheduled, after his involvement in the Copa America with Colombia.

    Rangers boss Steven Gerrard has already made it clear that he expects Morelos to be fit and ready to hit the ground running.

    https://www.dailyrecord.co.uk/sport/football/football-transfer-news/alfredo-morelos-transfer-twist-rangers-24562056

  6. On 22/06/2021 at 10:31, 5Beckenbauer said:

    Looking forward to this and hoping to get to a good few games. Any idea why we're not playing at Auchenhowie? 

    I believe its to give them the feel of playing in a real stadium rather than a training ground pitch where everything is available to them

  7. How about this for a shambles ..

    Myself, my mate and his boy all sit together in the family stand.

    We are linked via friend send family, when I went to renew MY season ticket, I was informed by the website that because it was just me (my mate & his boy renew theirs separately) that I couldn't because there wasn't a "child" ticket in my basket.

    Now, I was going to renew all 3 & get the cash for the other 2 later but when I went back into MY rfc account, I could only see my mate & his kids tickets as an option to renew.

    Separately, my mate went to renew theirs and he could only see my name & not his or his kids.

    Its been like this EVERY year for over a decade & we always have to go to the ticket office to renew, except this year we can't .. and there's also no call centre we can call to sort it out either.

  8. I was at the meeting tonight and I am just home. The meeting was attended by James Bisgrove, Marketing and Commercial Director, Natalie Nairn from the Marketing Team, Greg Marshall SLO and Andy Cole, Head of Partnerships from Castore.

    There were 10 supporters there all with a variety of positive and negative experiences and everyone was given the opportunity for an open and frank discussion.

    No one from the club briefed us beforehand on what we could and couldnt say and all questions were open on the table to anyone attending.

    We went around the room giving different accounts of what has happened both in a positive and negative light, and Andy from Castore answered every question.

    Andy was very open and frank about some of the mistakes they have made and did not shy away from them. The two main issues related to quality control and also the School Jumpers issue. Customer service was a key element of the discussion and they way that they handled issues found with some of the products and what they have learned from this.

    One gentleman who had a faulty kit was offered to keep the faulty kit and a 25% discount of the purchase of another one from the store, and Andy proclaimed that this absolutely should not have happened. He rightly confirmed this is not the level of customer service that is expected and they have ensure that will never happen again. Any issues whether bought online or instore can be swapped for another in store immediately or arranged online or a refund offered if required.

    They did acknowledge that there were quality control issues on some of the kit and they confirmed over 100,000 sales with a 3% return figure. The majority of these were actually related to sizing issues with an alternative size replacing the kit instead of an actual fault. They have seen and reviewed the faults that have been reported and have confirmed they now have in place 100% quality control checks at each of the production lines going forward.

    While they predicted there would be a significant response from the supporters, they didnt estimate quite how much it would explode and they admit that they were caught out by it on occasion. They have recruited a 400% increase in customer service staff to respond to fans and as of tonight they are now responding to emails sent yesterday so have caught up on the backlog.

    The School Jumpers issue is something they deeply regret and was a product they didnt oversee the manufacture of but outsourced. Once the quality issues were reported they were immediately withdrawn from sale. All unsold product has been donated to charity, everyone who bought one were fully refunded and were offered to keep it if they required. Despite the media reports and furore there were only 20 of this item actually sold and all have been refunded.

    Castore are submitting design ideas to Rangers tomorrow for the 150th anniversary kits and planning to prepare for this begins now to make sure they are ready for it. There will be three kits and discussions on colours and fabrics etc are ongoing. Rangers are keen to bring something completely new to the table that we havent seen before, weighing on previous fans favourite kits from the past. Things are at an early stage but it has started already.

    Castore were at advanced stages on opening Rangers stores elsewhere including a Glasgow City Centre store, and Edinburgh store, a store up north and are trying there best to find a suitable Belfast location (which they admitted is causing them a few issues due to COVID).

    There will be a new line of products out in time for christmas which will be more affordable including t -shirts and rubber ducks (seemingly they have been inundated with requests), pens, and James mentioned they are in discussions with golf manufacturers and whisky brands to name but a few.

    Discussions continued after Castore left the meeting and James assured us that they are holding them to task on the issues. However, the launch three kits and training line in three months in a pandemic and to have over 95% of supporters happy with their kits is encouraging. They have confirmed that this will happen again in 12 months time to ensure the same issues are not being repeated going forward and how key it is for the 150th that they get this right.

    Stock levels are back up again in both the store and online and they continue to work hard to backfill these.

    Edminston House plans are continuing at pace and the club are very excited about what this will bring for the match day experience including generating revenue for the club.

    Brands are recognising Rangers again in high esteem and on the back of the recent number of sponsors coming in to the club there are a few more still to come and we are looking at selling out our full marketing opportunities for the club this year.

    Plans to expand the stadium have been discussed and early surveys have been done about lowering the pitch, however this has brought further challenges. It's something on the table though as there is demand.

    On the whole it was a positive experience. Castore didnt get away lightly with the issues seen, but also it was refreshing to see that while individual cases have caused people issues, they have faced unprecedented demand, logistics issues around COVID and this being there first experience with such a huge demand. They seemed genuinely apologetic for the issues some folks have seen but are keen for everyone to ensure they have learned from individual issues and are keen to make it right. They stressed many times that they are not trying to fleece anyone or take advantage of our loyal fan base and hope that they can iron out the initial three month issues going forward.

    As lifted from FF

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