TamWATP 0 Posted March 22, 2010 Share Posted March 22, 2010 Was signed in waiting on a bet finishing when I tried to go into my account. It then told me I was logged out and that I needed to sign in, so I logged out properly and when I tried to sign back in, it told me my account was suspended and that I was to contact customer support.Just done that the now and while I wait was just wondering if anyone knew what it would be for? Quote Link to post Share on other sites More sharing options...
Wullie! 8 Posted March 22, 2010 Share Posted March 22, 2010 Doubt with your age maybe? Quote Link to post Share on other sites More sharing options...
Scott-RFC 308 Posted March 22, 2010 Share Posted March 22, 2010 Not sure, William Hill suspended mines for some reason, maybe because I set up accounts in both my parents names already Quote Link to post Share on other sites More sharing options...
TheNuts 552 Posted March 22, 2010 Share Posted March 22, 2010 it will be about your age, wrong details given about home address, or a problem with your credit card. Quote Link to post Share on other sites More sharing options...
TamWATP 0 Posted March 22, 2010 Author Share Posted March 22, 2010 Wullie it could be...I'm 18 though so it's all good! The bastards owe me about 270 so as long as I get that I'm no fussed. Quote Link to post Share on other sites More sharing options...
mrwin 393 Posted March 22, 2010 Share Posted March 22, 2010 Wullie it could be...I'm 18 though so it's all good! The bastards owe me about 270 so as long as I get that I'm no fussed.Get on the phone to them and ask what they think they are playing at. Tell them you will accept a free bet for being messed about Quote Link to post Share on other sites More sharing options...
TamWATP 0 Posted March 22, 2010 Author Share Posted March 22, 2010 It's cool I got it sorted lolJust that I never verified who I was when I first signed up I had to do it, just emailed them a couple of pics of my driving license and card and it was done in about 5 mins. Quote Link to post Share on other sites More sharing options...
TamWATP 0 Posted April 5, 2010 Author Share Posted April 5, 2010 The chunts are at it again, just stuck a tenner on aussie rules. Can't remember what the score was but I backed a team that was winning to then find out they had the scores wrong on their live update for about 3 quarters. They had reversed them lol Sent them an email saying to just void my bet and we will call it quits Quote Link to post Share on other sites More sharing options...
TamWATP 0 Posted April 5, 2010 Author Share Posted April 5, 2010 Emailed them and got this response,"Hi Mr Thank you for contacting Paddy Power Customer Support.The results shown on our website are only an indication of the current score and are not always correct. Unfortunately your bet will stand as a losing bet in accordance with our rules.Our betting rules state that ''Score displays are indicative only and no responsibility will not be accepted by Paddy Power for bets placed on their basis.''If you have any further queries please click here to avail of our Live HelpKind Regards,Amy O Keane Paddy Power Customer Service"Amy O Keane Must be a fucking tim at the wind up haha as my account name is TamRFC!Anyways emailed him/her back saying"Hi Amy,That's fine but the only reason I contacted the customer support in the first place was that I read the T&C and got this."We cannot allow for mistakes, nor accept responsibility for any errors or omissions in respect of the announcing, publishing, or marking of prices, runners, times or result, despite every effort to ensure their accuracy. Paddy Power reserves the right to correct any obvious errors and to void any bets placed where such have occurred."That shows that it really is up to PP whether to void it. I felt after reading that, PaddyPower would think it's fair to void it as at the end of the day it is only £10. If you feel you still cannot do it, it comes across as being greedy and I think I will have to take my custom elsewhere.Cheers,Tam" Quote Link to post Share on other sites More sharing options...
TamWATP 0 Posted April 5, 2010 Author Share Posted April 5, 2010 and now got this back..HiI have decided to refund this bet due to the display error, our terms and would state that we are not liable for display errors, so if your not watching the game live I recommend you double check the score with another livescore centre.If you have any further queries please click here to avail of our Live HelpKind Regards,Neil Macdonald Paddy Power Customer ServiceHappy days Quote Link to post Share on other sites More sharing options...
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