Seems like it was shit he was speaking, the guy couldnt get me off the phone quick enough to be honest if i think back, just checked my emails there and Ive had an email from Ccardmandate and they have received my form, Ccardmandate has been much better to deal with than actually phoning the ticket office and emailing Rangers at webmail@rangers and I would just like to thank the guy called Edward Wong who kept me up to date and emailed me back 3 days later to tell me that my forms had arrived today.