SuperLeeMcCulloch 2,330 Posted June 28, 2017 Share Posted June 28, 2017 Ordered my top off the megastore website last week and was told it would be here for Monday, then recieved a text off hermes yesterday saying my parcel was out and about so thought fair enough, got home yesterday to a card through the door saying they tried to deliver it at half 11 and no one was in since everybody in my house is at work at this time, they have then tried to deliver it again today at the exact same time with the same results and another card through the door saying they will again try at this time and this is my final chance before they send it back to the sender, the big problem here is there is no contact number at all to re-arrange it or change it. Anybody got a way of contacting them ? found one number but was just automated pish, first and last time using these mutants. Quote Link to post Share on other sites More sharing options...
archangel gabriel amato 240 Posted June 28, 2017 Share Posted June 28, 2017 You can use the chat facility on their website mate this is what I had to do, ended up getting it delivered to my work, they are brutal. Quote Link to post Share on other sites More sharing options...
dbyst 570 Posted June 28, 2017 Share Posted June 28, 2017 mines was posted through my letterbox Quote Link to post Share on other sites More sharing options...
BigAmo'sThighs 848 Posted June 28, 2017 Share Posted June 28, 2017 Hermes are a horrible bunch of cunts. I'm sure I read somewhere the drivers don't get paid for non-deliveries. Which is why you'll find it in a bush three streets down. But the company is mental. Had nothing but non deliveries or random as fuck "safe places" Quote Link to post Share on other sites More sharing options...
KeyserSoze 14,531 Posted June 28, 2017 Share Posted June 28, 2017 Phone in sick. Job done Quote Link to post Share on other sites More sharing options...
RangersMedia 35,961 Posted June 28, 2017 Share Posted June 28, 2017 3 minutes ago, BigAmo'sThighs said: Hermes are a horrible bunch of cunts. I'm sure I read somewhere the drivers don't get paid for non-deliveries. Which is why you'll find it in a bush three streets down. But the company is mental. Had nothing but non deliveries or random as fuck "safe places" I ordered a pair of trainers from Zalando a few months back and they use this horrific company - their 'safe place' was inside my fucking wheely bin . Quote Link to post Share on other sites More sharing options...
The Specky Forum Organiser 64,524 Posted June 28, 2017 Share Posted June 28, 2017 Just now, psb07158 said: I ordered a pair of trainers from Zalando a few months back and they use this horrific company - their 'safe place' was inside my fucking wheely bin . DPD done that to me last week the cunts Quote Link to post Share on other sites More sharing options...
SuperLeeMcCulloch 2,330 Posted June 28, 2017 Author Share Posted June 28, 2017 26 minutes ago, archangel gabriel amato said: You can use the chat facility on their website mate this is what I had to do, ended up getting it delivered to my work, they are brutal. Cheers mate I will give that a bash soon, was ready for throwing the phone out the window Quote Link to post Share on other sites More sharing options...
tannerall 25,935 Posted June 28, 2017 Share Posted June 28, 2017 Can anyone check with Hermes when Dorrans is due to arrive ? Quote Link to post Share on other sites More sharing options...
plumbGER 24,518 Posted June 28, 2017 Share Posted June 28, 2017 I've used hermes for ages for my ebay sales and never had an issue. Quote Link to post Share on other sites More sharing options...
RFC Eagle 4,888 Posted June 28, 2017 Share Posted June 28, 2017 1 minute ago, tannerall said: Can anyone check with Hermes when Dorrans is due to arrive ? They must have left him.at Benburb and Frank Harrison signed for him. Quote Link to post Share on other sites More sharing options...
bluewhitevanman 1,619 Posted June 28, 2017 Share Posted June 28, 2017 12 minutes ago, Frank Harrison said: DPD done that to me last week the cunts Less a that pish about dpd they aren't the best for nothing?Where about are u from frank and I'll find out who did that Quote Link to post Share on other sites More sharing options...
The Specky Forum Organiser 64,524 Posted June 28, 2017 Share Posted June 28, 2017 9 minutes ago, bluewhitevanman said: Less a that pish about dpd they aren't the best for nothing?Where about are u from frank and I'll find out who did that West Swindon Quote Link to post Share on other sites More sharing options...
HuistraHairDo 12,490 Posted June 28, 2017 Share Posted June 28, 2017 Sign a piece of paper telling them u want it left at the back door sign it date it and stick it to the front door. Most drivers need a signature then they are not liable for leaving it. Quote Link to post Share on other sites More sharing options...
archangel gabriel amato 240 Posted June 28, 2017 Share Posted June 28, 2017 33 minutes ago, SuperLeeMcCulloch said: Cheers mate I will give that a bash soon, was ready for throwing the phone out the window http://support.myhermes.co.uk/app/chat/chat_launch/ That's the link mate. Quote Link to post Share on other sites More sharing options...
BareGrills 145 Posted June 28, 2017 Share Posted June 28, 2017 They are the worst. I hope it all goes okay for you. Quote Link to post Share on other sites More sharing options...
West_Side 1,571 Posted June 28, 2017 Share Posted June 28, 2017 Mine tore open the package and posted my Rob Kiernan t-shirts through the letterbox Quote Link to post Share on other sites More sharing options...
davis1986 996 Posted June 28, 2017 Share Posted June 28, 2017 Quote Link to post Share on other sites More sharing options...
tannerall 25,935 Posted June 28, 2017 Share Posted June 28, 2017 2 minutes ago, West_Side said: Mine tore open the package and posted my Rob Kiernan t-shirts through the letterbox He realised they weren't worth stealing.......... Quote Link to post Share on other sites More sharing options...
Bearsden bear 2,376 Posted June 28, 2017 Share Posted June 28, 2017 A wee jakey looking character delivered my sons shirt on Sunday...pulled up o/s house in a wee rusty car....i was expecting a hermes van for some reason? the tracker thing looked ok but they seem to be modelled on yodel in terms of individuals delivering from their cars.....i ordered the night big Dave broke the news Quote Link to post Share on other sites More sharing options...
BILLYBOY50 1,638 Posted June 28, 2017 Share Posted June 28, 2017 Super Lee there is an online customer service chat I tried but be warned you need a lot of Patience I think they are based in Bangladeshi or somewhere like that. I was on gave them the reference numbers and my order tracking numbers Ect and we'll let's just say they were fucking hopeless had to try my hardest Not to sound like a racist with them needless to say they could not be of any Help to me whatsoever but best of luck mate. I eventually got both the tops I ordered but not the days they were went come And that was after paying the extra £6 on each shirt conning bastards. Quote Link to post Share on other sites More sharing options...
gazza27 15,283 Posted June 28, 2017 Share Posted June 28, 2017 16 minutes ago, West_Side said: Mine tore open the package and posted my Rob Kiernan t-shirts through the letterbox Fuck me mate clean that porch up abit Quote Link to post Share on other sites More sharing options...
the drummer 414 Posted June 28, 2017 Share Posted June 28, 2017 Never had any problem with Hermes Quote Link to post Share on other sites More sharing options...
rangerman 89 Posted June 28, 2017 Share Posted June 28, 2017 13 minutes ago, Bearsden bear said: A wee jakey looking character delivered my sons shirt on Sunday...pulled up o/s house in a wee rusty car....i was expecting a hermes van for some reason? the tracker thing looked ok but they seem to be modelled on yodel in terms of individuals delivering from their cars.....i ordered the night big Dave broke the news yeah hermes drivers need to use there own car. i tried working there years ago and i chucked it after the first day. it wasint worth it Quote Link to post Share on other sites More sharing options...
eejay the dj 31,964 Posted June 28, 2017 Share Posted June 28, 2017 2 hours ago, SuperLeeMcCulloch said: Ordered my top off the megastore website last week and was told it would be here for Monday, then recieved a text off hermes yesterday saying my parcel was out and about so thought fair enough, got home yesterday to a card through the door saying they tried to deliver it at half 11 and no one was in since everybody in my house is at work at this time, they have then tried to deliver it again today at the exact same time with the same results and another card through the door saying they will again try at this time and this is my final chance before they send it back to the sender, the big problem here is there is no contact number at all to re-arrange it or change it. Anybody got a way of contacting them ? found one number but was just automated pish, first and last time using these mutants. You haven't had to deal with BT The worst Company . Bar none Quote Link to post Share on other sites More sharing options...
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