nedged 58 Posted July 29, 2019 Share Posted July 29, 2019 This is beyond a joke and a poor service to Loyal fans travelling to support the team. Even if Progres have failed to provide tickets on time, fans already in Europe or travelling over the next couple of days should be able to collect tickets in Luxembourg and not be fobbed of with “We’ll try to send them out...” Sending them out is not much use if you’ve already headed off! Quote Link to post Share on other sites More sharing options...
jackrfc95 4,255 Posted July 29, 2019 Share Posted July 29, 2019 I emailed them and received a reply saying if you chose special delivery you should have tickets before 1pm tomorrow. ManchestGer 1 Quote Link to post Share on other sites More sharing options...
lau03143 84 Posted July 29, 2019 Share Posted July 29, 2019 1 hour ago, nedged said: This is beyond a joke and a poor service to Loyal fans travelling to support the team. Even if Progres have failed to provide tickets on time, fans already in Europe or travelling over the next couple of days should be able to collect tickets in Luxembourg and not be fobbed of with “We’ll try to send them out...” Sending them out is not much use if you’ve already headed off! I agree, it's the communication which has been a joke. I sent (what I thought to be) a reasonably clear email asking when the latest possible pick-up at the ticket center would be, and got fobbed off with, "an email will be sent out once received. Surely there should be a contingency for these situations that can be communicated? i get they will want to minimize collections over there, but people have plans and could do without the anxiety of not knowing, and unable to plan. Quote Link to post Share on other sites More sharing options...
lau03143 84 Posted July 29, 2019 Share Posted July 29, 2019 Just called the inquiries line, and got the same reply regarding collections: "An email will be sent out regarding collection arrangements". Quote Link to post Share on other sites More sharing options...
islandblue 366 Posted July 29, 2019 Share Posted July 29, 2019 Mate text me saying he was told by ticket office we can pick up,tomorrow from 9am Quote Link to post Share on other sites More sharing options...
lau03143 84 Posted July 29, 2019 Share Posted July 29, 2019 Tickets available for pick up now. Quote Link to post Share on other sites More sharing options...
Klos' Glove 260 Posted July 29, 2019 Share Posted July 29, 2019 Wheres the official match thread anyway? Quote Link to post Share on other sites More sharing options...
Escobar 13,676 Posted July 29, 2019 Share Posted July 29, 2019 Ticket office queued out the door. Quote Link to post Share on other sites More sharing options...
giffnockger 4,840 Posted July 29, 2019 Share Posted July 29, 2019 Went into the ticket office and collected just before 1, wasn't a single person there! Quote Link to post Share on other sites More sharing options...
Womble72 109 Posted July 29, 2019 Share Posted July 29, 2019 25 minute wait just before 4pm. Imagine the queue tomorrow will be a lot worse Quote Link to post Share on other sites More sharing options...
RFC55 108,889 Posted July 29, 2019 Author Share Posted July 29, 2019 4 hours ago, fanaticCR said: Ticket office queued out the door. You gone mate? Quote Link to post Share on other sites More sharing options...
CoatbridgeBear 7,113 Posted July 29, 2019 Share Posted July 29, 2019 53 minutes ago, Womble72 said: 25 minute wait just before 4pm. Imagine the queue tomorrow will be a lot worse Was over at half 4 and was in and out. Quote Link to post Share on other sites More sharing options...
islandblue 366 Posted July 29, 2019 Share Posted July 29, 2019 Picked mine up at 2. 30. 5 minutes wait ,no more Quote Link to post Share on other sites More sharing options...
Escobar 13,676 Posted July 29, 2019 Share Posted July 29, 2019 1 hour ago, Rfc52 said: You gone mate? Nah mate tickets for one my mates. Fair play to you for booking up lad. RFC55 1 Quote Link to post Share on other sites More sharing options...
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