RangersMedia 35,961 Posted May 11, 2020 Share Posted May 11, 2020 I emailed these useless cunts ages ago. They responded saying they didnt have my email on record so couldnt do anything. I emailed again from my other email address immediately and have not heard back I just want to change my old mans book from an adult to a concession so I can take my wee boy whenever the fuck we are allowed back to games. Got 2 emails just there saying thanks for renewing your ST both at the adult prices as before Very tempted to just remove my card details from the online system and tell them to ram it. Fed up of the fucking garbage service we get from the ticket centre Link to post Share on other sites More sharing options...
.Williamson. 82,009 Posted May 11, 2020 Share Posted May 11, 2020 See Hearts have made a pledge that ST holders will get the full value of their ST's next season regardless of when the season begins Link to post Share on other sites More sharing options...
RangersMedia 35,961 Posted May 11, 2020 Share Posted May 11, 2020 Just now, .Williamson. said: See Hearts have made a pledge that ST holders will get the full value of their ST's next season regardless of when the season begins fair play, that's a good gesture Link to post Share on other sites More sharing options...
.Williamson. 82,009 Posted May 11, 2020 Share Posted May 11, 2020 Just now, psb07158 said: fair play, that's a good gesture Their Twitter replies more or less instantly to questions too. Our ticket office is sitting out the back of their houses sunning themselves Link to post Share on other sites More sharing options...
Dan Deacon 55,131 Posted May 11, 2020 Share Posted May 11, 2020 Just renewed there. For the sake of no having to remember to do the 4 x payments or paying it in a oner i went for the 4 month credit. Link to post Share on other sites More sharing options...
BlueAvenger 10,206 Posted May 11, 2020 Share Posted May 11, 2020 Panic over. Just got the confirmation email and I've signed up to the CCCS for home games. Thank fuck. Link to post Share on other sites More sharing options...
.Williamson. 82,009 Posted May 11, 2020 Share Posted May 11, 2020 24 minutes ago, Dan Deacon said: Just renewed there. For the sake of no having to remember to do the 4 x payments or paying it in a oner i went for the 4 month credit. Still don't know what you mean about remembering as they come out themselves mate Link to post Share on other sites More sharing options...
pollok-bear 7,537 Posted May 11, 2020 Share Posted May 11, 2020 2 hours ago, BlueAvenger said: I haven't signed up to MYGers mate. If I've read it right ( though I'm not sure) I was expecting an email to enrol to cccs when I renewed Not sure if cccs is open to sign up to yet. Has anyone else managed to sign up? Link to post Share on other sites More sharing options...
BlueAvenger 10,206 Posted May 11, 2020 Share Posted May 11, 2020 3 minutes ago, pollok-bear said: Not sure if cccs is open to sign up to yet. Has anyone else managed to sign up? I got the email about an hour ago and signed up to CCCS mate Link to post Share on other sites More sharing options...
rbt1548 1,839 Posted May 11, 2020 Share Posted May 11, 2020 Still not even had a renewal email yet even after emailing twice and getting no reply, getting pretty pissed off with ticket office. I appreciate people may be working from home but there must be someone checking emails. Link to post Share on other sites More sharing options...
pollok-bear 7,537 Posted May 11, 2020 Share Posted May 11, 2020 8 minutes ago, rbt1548 said: Still not even had a renewal email yet even after emailing twice and getting no reply, getting pretty pissed off with ticket office. I appreciate people may be working from home but there must be someone checking emails. They have been pish for years so working from home cannot be an excuse. For a massive club like Rangers we have a shite service with the ticket office. Link to post Share on other sites More sharing options...
Dan Deacon 55,131 Posted May 11, 2020 Share Posted May 11, 2020 2 hours ago, .Williamson. said: Still don't know what you mean about remembering as they come out themselves mate This bit from my renewal options is a manual bank transfer x 4 mate Bank Transfer – Payment by 4 instalments – Please quote reference ' ' on all transfers. Payments must be made on or before the dates below. 1st payment of £133.00 due by Friday 29 May 2nd payment of £123.00 due by Tuesday 30 June 3rd payment of £123.00 due by Friday 31 July 4th payment of £123.00 due by Monday 31 August For UK payments please use the following account details: Barclays Bank PL Leicestershire United Kingdom LE87 2BB Account Name: RFC Ticket Direct Sort Code: 20-33-70 Account Number: 33512916 Link to post Share on other sites More sharing options...
GovanFrontSince96 315 Posted May 11, 2020 Share Posted May 11, 2020 Is there a deadline for the mygers membership for ST holders, not got round to doing it yet. Link to post Share on other sites More sharing options...
Broomloanbear72 0 Posted May 11, 2020 Share Posted May 11, 2020 I got the email saying my season ticket was cancelled after i paid in full amount, the transaction is still out of my bank but on the website says my ticket is cancelled with the option to re purchase at the same price? Someone’s probably put this on but looking to see if theirs any answers? Link to post Share on other sites More sharing options...
eastwoodbear 94 Posted May 12, 2020 Share Posted May 12, 2020 8 hours ago, Broomloanbear72 said: I got the email saying my season ticket was cancelled after i paid in full amount, the transaction is still out of my bank but on the website says my ticket is cancelled with the option to re purchase at the same price? Someone’s probably put this on but looking to see if theirs any answers? You need to use the methods on the renewal email. The website renewal page is out of date. Link to post Share on other sites More sharing options...
.Williamson. 82,009 Posted May 12, 2020 Share Posted May 12, 2020 When are the people on the auto renewal recieving the email with payment methods on it? Link to post Share on other sites More sharing options...
SIRB_72 3,987 Posted May 13, 2020 Share Posted May 13, 2020 E-mailed them about a week ago regarding moving from the 4 months to the 10 months due to the current times. Got an e-mail this morning basically saying we've just gone and cancelled your ticket and now you can renew under the 10 month on the website and now I can't actually renew! Link to post Share on other sites More sharing options...
pollok-bear 7,537 Posted May 13, 2020 Share Posted May 13, 2020 On 12/05/2020 at 08:51, .Williamson. said: When are the people on the auto renewal recieving the email with payment methods on it? I am pretty sure on my auto renewal email it said it's going to take payments from same card as last year bro. Link to post Share on other sites More sharing options...
.Williamson. 82,009 Posted May 13, 2020 Share Posted May 13, 2020 15 minutes ago, pollok-bear said: I am pretty sure on my auto renewal email it said it's going to take payments from same card as last year bro. I've a different card this year so that's not going to work for me Link to post Share on other sites More sharing options...
pollok-bear 7,537 Posted May 13, 2020 Share Posted May 13, 2020 Just now, .Williamson. said: I've a different card this year so that's not going to work for me That happened to me last year I had to fill a new DD form with them to change bank details. I would try get in touch with them bro. Link to post Share on other sites More sharing options...
.Williamson. 82,009 Posted May 13, 2020 Share Posted May 13, 2020 9 minutes ago, pollok-bear said: That happened to me last year I had to fill a new DD form with them to change bank details. I would try get in touch with them bro. Have tried but get no response Link to post Share on other sites More sharing options...
ger4life_1872 29,446 Posted May 13, 2020 Share Posted May 13, 2020 14 minutes ago, .Williamson. said: Have tried but get no response I know you can update card details online for cccs , dont know if it would sort it for season ticket payments Link to post Share on other sites More sharing options...
.Williamson. 82,009 Posted May 13, 2020 Share Posted May 13, 2020 11 minutes ago, ger4life_1872 said: I know you can update card details online for cccs , dont know if it would sort it for season ticket payments Updated the bank card on my account and emailed them Not much else I can do Link to post Share on other sites More sharing options...
livibear101 248 Posted May 15, 2020 Share Posted May 15, 2020 Renewed 2 tickets but won’t let me do the cccs for the old mans card anybody any ideas on how I can enroll him on it again as phone lines are closed Link to post Share on other sites More sharing options...
pollok-bear 7,537 Posted May 15, 2020 Share Posted May 15, 2020 I am also still having issues signing up for CCCS. When I go online it is not giving me the option to sign up to it. Link to post Share on other sites More sharing options...
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