JMac_88 298 Posted January 26 Share Posted January 26 8 minutes ago, Junior Soprano said: Anyone still waiting on an email First i would check your Junk or Spam folders If you still have not received the email you could try this contact email - rangerstvsupport@streamamg.com or alternatively you could use the Contact Us section and fill in the form for RangersTV Enquiries Quote Link to post Share on other sites
KingKirk 17,871 Posted January 26 Share Posted January 26 1 hour ago, Junior Soprano said: Anyone still waiting on an email Yes rbt1548 and Junior Soprano like this Quote Link to post Share on other sites
simplythebest 11,096 Posted January 26 Share Posted January 26 If you’ve got the old one and are still logged into that do you need to do this? Quote Link to post Share on other sites
JMac_88 298 Posted January 26 Share Posted January 26 4 minutes ago, simplythebest said: If you’ve got the old one and are still logged into that do you need to do this? If you have an existing RangersTV account that was created before January 21st 2021, you should register a new Rangers Account using the same email address that you use for RangersTV. Provided the email address matches, we will automatically link your new Rangers Account to your old RangersTV Account and any active subscriptions will be maintained without disruption (including Season Ticket Holder virtual season passes). Quote Link to post Share on other sites
mus 911 Posted January 26 Share Posted January 26 1 hour ago, Junior Soprano said: Anyone still waiting on an email Yep been a couple of hours now! Quote Link to post Share on other sites
Leeds_Bear 6,972 Posted January 26 Share Posted January 26 14 hours ago, offminorthreat said: Just logged in to the new app, basically just the same content as the old one with a new login and a new skin on the app. Disappointed, was expecting 24 hour livestream of each player, was wondering what Alfie was up to at the moment. Chasing people from out underneath his motor. offminorthreat likes this Quote Link to post Share on other sites
One Jock Wallace 724 Posted January 26 Share Posted January 26 Anyone having bother with the App after re-registering? I can log into the website no problem but nothings happening with the App. scottyc06 and johanhentze like this Quote Link to post Share on other sites
Rob4th 53 Posted January 26 Share Posted January 26 2 hours ago, Junior Soprano said: Anyone still waiting on an email Yep, still waiting. Checked junk inbox, nothing there either. Raised a query with the RangersTV email contact form and received an acknowledgment from that earlier this morning but no further forward as yet. Quote Link to post Share on other sites
BlueAvenger 5,372 Posted January 26 Share Posted January 26 Any help appreciated with some daft questions.. Ive got an account but don't have RangersTV and just the season ticket home games to watch. Do I need to create a new account with a new password or use my existing password using my email address ? Do I get an email to do this ? Sparkle and rbt1548 like this Quote Link to post Share on other sites
offminorthreat 1,111 Posted January 26 Share Posted January 26 1 hour ago, Leeds_Bear said: Chasing people from out underneath his motor. According to the MSM he is probably importing kilos and eating burgers tbh, fat mess of a Colombian an aw that Leeds_Bear likes this Quote Link to post Share on other sites
Sparkle 36,948 Posted January 26 Share Posted January 26 14 minutes ago, BlueAvenger said: Any help appreciated with some daft questions.. Ive got an account but don't have RangersTV and just the season ticket home games to watch. Do I need to create a new account with a new password or use my existing password using my email address ? Do I get an email to do this ? Same question from me rbt1548 and BlueAvenger like this Quote Link to post Share on other sites
G13 1,986 Posted January 26 Share Posted January 26 4 minutes ago, Sparkle said: Same question from me I had to use a new password when I registered earlier, I got it on my laptop no bother but got stuck on log in on the Android app. I ended up uninstalling the app. Sparkle likes this Quote Link to post Share on other sites
BlueAvenger 5,372 Posted January 26 Share Posted January 26 17 minutes ago, Sparkle said: Same question from me I just did it...hopefully !!! Go onto your Rangers account and enter your email address then a new password. You then get a confirmation email (I got mine right away) to log on and activate your account. G13, Sparkle and rbt1548 like this Quote Link to post Share on other sites
rbt1548 1,111 Posted January 26 Share Posted January 26 5 minutes ago, BlueAvenger said: I just did it...hopefully !!! Go onto your Rangers account and enter your email address then a new password. You then get a confirmation email (I got mine right away) to log on and activate you Cheers, just to clarify, do you go to 'create new account ' then create password, send and await confirmation email. Thanks Quote Link to post Share on other sites
BlueAvenger 5,372 Posted January 26 Share Posted January 26 2 minutes ago, rbt1548 said: Cheers, just to clarify, do you go to 'create new account ' then create password, send and await confirmation email. Thanks Yes. rbt1548 likes this Quote Link to post Share on other sites
johanhentze 7,557 Posted January 26 Share Posted January 26 1 hour ago, One Jock Wallace said: Anyone having bother with the App after re-registering? I can log into the website no problem but nothings happening with the App. Same problem here. They did mention an improved app.. I wonder if there is a new one coming? One Jock Wallace likes this Quote Link to post Share on other sites
johanhentze 7,557 Posted January 26 Share Posted January 26 30 minutes ago, G13 said: I had to use a new password when I registered earlier, I got it on my laptop no bother but got stuck on log in on the Android app. I ended up uninstalling the app. Did that work? Quote Link to post Share on other sites
G13 1,986 Posted January 26 Share Posted January 26 4 minutes ago, johanhentze said: Did that work? I haven't reinstalled it on my phone, also I should add I had to change my password as my old one was all lower case and the new site needs a mixture of upper case, lower case and numbers. Quote Link to post Share on other sites
johanhentze 7,557 Posted January 26 Share Posted January 26 1 minute ago, G13 said: I haven't reinstalled it on my phone, also I should add I had to change my password as my old one was all lower case and the new site needs a mixture of upper case, lower case and numbers. My "new" registration works on the site.. just doesnt work on the app. Upper/lower case + numbers. One Jock Wallace and scottyc06 like this Quote Link to post Share on other sites
G13 1,986 Posted January 26 Share Posted January 26 Yeah mate, same here, I'll try again later. Quote Link to post Share on other sites
scottyc06 5,353 Posted January 26 Share Posted January 26 58 minutes ago, johanhentze said: My "new" registration works on the site.. just doesnt work on the app. Upper/lower case + numbers. Same issues with me.. Quote Link to post Share on other sites
MacBoyd 2,346 Posted January 26 Share Posted January 26 Says my email address is invalid despite it being correct Quote Link to post Share on other sites
rbt1548 1,111 Posted January 26 Share Posted January 26 8 minutes ago, MacBoyd said: Says my email address is invalid despite it being correct Mine said the same, but fill in the same email address in the 'create account' option, then put in your password. MacBoyd likes this Quote Link to post Share on other sites
SPWF 2,991 Posted January 26 Share Posted January 26 2 hours ago, johanhentze said: My "new" registration works on the site.. just doesnt work on the app. Upper/lower case + numbers. I’m getting the same. Guessing the new registration doesn’t work on the old app? New app should be available soon. Quote Link to post Share on other sites
MacBoyd 2,346 Posted January 26 Share Posted January 26 2 minutes ago, rbt1548 said: Mine said the same, but fill in the same email address in the 'create account' option, then put in your password. Was case sensitive to my email address, not had that problem with anything else for years. Cheers anyway though 👍 rbt1548 likes this Quote Link to post Share on other sites
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