BridgeIsBlue 66,604 Posted August 30, 2021 Share Posted August 30, 2021 Anybody else have bother with their smart cards not working yesterday? Walloper told us the cards we used were old despite being activated for every game this season bar Livingston Queue was right down to the megastore after we got paper tickets near 10 minutes into the game, that office is an absolute shambles and it's a disgrace we have to put up with that service. Shiftless bastards to a man. Quote Link to post Share on other sites More sharing options...
andyhrfc 2,242 Posted August 30, 2021 Share Posted August 30, 2021 One of ours worked for the first time this season. Went in early in case there had been a problem. Have emailed and messaged the ticket office to highlight the problem but no replies. Maybe they sorted it snd just coudn’t be bothered responding bluedart1952 1 Quote Link to post Share on other sites More sharing options...
The Hammer 11 2,574 Posted August 30, 2021 Share Posted August 30, 2021 they’ve ignored my query about the changes to ticket instalments for premium credit, but I’ve got some time this week so I’m just gonna make a complaint and see how it goes wonder if it could go to the ombudsman as I feel I’ve been mis sold a financial product Quote Link to post Share on other sites More sharing options...
Scottywellhousetb 50,447 Posted August 30, 2021 Share Posted August 30, 2021 Anyone any idea of when the fucking place will be open outside of match days again, got a couple of things to sort, name change and get all tickets onto one email address, I'm not even attempting it online . Quote Link to post Share on other sites More sharing options...
TEFTONG 60,076 Posted August 30, 2021 Share Posted August 30, 2021 See when you had to all queue up from about half 3 or 4am to get yer hands on paper tickets from the old ticket office attached to the Edmiston Club no one ever complained about it. Surely modern technology should make the whole thing better faster and allow loyal supporters some peace of mind. The whole system and the staff and management needs their arses kicked. Perform better or replace them. Bluekev, murzo and BridgeIsBlue 3 Quote Link to post Share on other sites More sharing options...
Popular Post East Enclosure Row N 2,820 Posted August 30, 2021 Popular Post Share Posted August 30, 2021 Enclosure red zone ticket holders were still trying to get into their reallocated seats in Govan West corner at 3.25pm via turnstiles 76 and 77. Scrap MyGers and refund fees. Recognise those who have been loyal for decades home and away. Scrap the present ticketing system - it's overcomplicated and shit. Recognise supporters clubs. Start giving a shit about your grass roots fans Rangers. mearns loyal, TEFTONG, BridgeIsBlue and 6 others 9 Quote Link to post Share on other sites More sharing options...
SPWF 8,210 Posted August 30, 2021 Share Posted August 30, 2021 It’s not fit for purpose, size wise, looks wise, or service wise. Is there a new TO being built into New Edmiston House? 🤔 Quote Link to post Share on other sites More sharing options...
Dickie 12,905 Posted August 30, 2021 Share Posted August 30, 2021 Card never worked for Malmö and they have been ignoring my emails ever since,shambles of a setup. Pity we don’t have some sort of liaison officer to help with complaints. Bluekev 1 Quote Link to post Share on other sites More sharing options...
ShanksRFC 3,868 Posted August 30, 2021 Share Posted August 30, 2021 Few people had issues in East Enclosure when we were going in. Quote Link to post Share on other sites More sharing options...
Tiger Shaw 30,359 Posted August 30, 2021 Share Posted August 30, 2021 Did that wee specky interloper Robertson not put out a statement a couple of weeks ago saying the ticket office would be open again full time from the start of last week also said about putting more staff in to answer phones and supporters queries? Bad Robot 1 Quote Link to post Share on other sites More sharing options...
Graham 3,456 Posted August 30, 2021 Share Posted August 30, 2021 7 hours ago, SPWF said: It’s not fit for purpose, size wise, looks wise, or service wise. Is there a new TO being built into New Edmiston House? 🤔 Seen the design drawings via a tender for my work and I don't remember there being a ticket office. Quote Link to post Share on other sites More sharing options...
Drumloyal 14,924 Posted August 30, 2021 Share Posted August 30, 2021 Wasn't there talk of moving the megastore into new Edmiston house and putting the ticket office in the current megastore? Did I imagine that? Quote Link to post Share on other sites More sharing options...
Prso's headband 35,348 Posted August 31, 2021 Share Posted August 31, 2021 I noticed a queue forming at 11 and thought surely not again. Better run amateur set-ups BridgeIsBlue 1 Quote Link to post Share on other sites More sharing options...
ger4life_1872 29,448 Posted August 31, 2021 Share Posted August 31, 2021 Don't understand why they couldn't email every st holder a qr code to use as a back up if there is problems with card Bluekev, DiamondDan and BridgeIsBlue 3 Quote Link to post Share on other sites More sharing options...
MayboleLoyal_atb 3,677 Posted August 31, 2021 Share Posted August 31, 2021 It’s a shambles Quote Link to post Share on other sites More sharing options...
McEwan's Lager 30,514 Posted August 31, 2021 Share Posted August 31, 2021 13 hours ago, Drumloyal said: Wasn't there talk of moving the megastore into new Edmiston house and putting the ticket office in the current megastore? Did I imagine that? I could be way off but I had it in my head that once the Megastore moved to Edmiston House the space was going to be converted into a bar? I’ve probably imagined that. Quote Link to post Share on other sites More sharing options...
Tiger Shaw 30,359 Posted August 31, 2021 Share Posted August 31, 2021 Don’t want to start a thread about this so will ask here, what’s happening with Ibrox tours are they back on and can you book all year round? My niece is trying to book one for October but the website won’t let her, anybody know what’s going on? Quote Link to post Share on other sites More sharing options...
Billy1984 6,314 Posted September 1, 2021 Share Posted September 1, 2021 22 hours ago, McEwan's Lager said: I could be way off but I had it in my head that once the Megastore moved to Edmiston House the space was going to be converted into a bar? I’ve probably imagined that. I thought that too “sports bar” was what I thought I’d heard. McEwan's Lager 1 Quote Link to post Share on other sites More sharing options...
McEwan's Lager 30,514 Posted September 1, 2021 Share Posted September 1, 2021 15 hours ago, Tiger Shaw said: Don’t want to start a thread about this so will ask here, what’s happening with Ibrox tours are they back on and can you book all year round? My niece is trying to book one for October but the website won’t let her, anybody know what’s going on? They are only releasing limited dates at a time due to Covid. At the moment you can only book for September. Tiger Shaw 1 Quote Link to post Share on other sites More sharing options...
Tiger Shaw 30,359 Posted September 1, 2021 Share Posted September 1, 2021 5 hours ago, McEwan's Lager said: They are only releasing limited dates at a time due to Covid. At the moment you can only book for September. Cheers mate Quote Link to post Share on other sites More sharing options...
Super Ally Scores Again! 471 Posted September 1, 2021 Share Posted September 1, 2021 On 30/08/2021 at 13:22, The Hammer 11 said: they’ve ignored my query about the changes to ticket instalments for premium credit, but I’ve got some time this week so I’m just gonna make a complaint and see how it goes wonder if it could go to the ombudsman as I feel I’ve been mis sold a financial product Were u on the 10mth plan but it’s been amended to 7mths with higher payments and no Notification of a change? Quote Link to post Share on other sites More sharing options...
The Hammer 11 2,574 Posted September 1, 2021 Share Posted September 1, 2021 16 minutes ago, Super Ally Scores Again! said: Were u on the 10mth plan but it’s been amended to 7mths with higher payments and no Notification of a change? Yeah mate got an email saying they were changing it and I had 7 days to cancel it Quote Link to post Share on other sites More sharing options...
Super Ally Scores Again! 471 Posted September 2, 2021 Share Posted September 2, 2021 9 hours ago, The Hammer 11 said: Yeah mate got an email saying they were changing it and I had 7 days to cancel it I was the same and got a reply weeks ago from Rangers. Rangers we’re saying Premium Credit needed all the ST paid in full by March 2022 - Not sure when u made ur first payment but I’m September 2021 so I can only get a max of 7mths from Sept - March. The monthly payment is only higher cause of the shorter term, the amount paid over 7 or 10 will equal the same total. I also wasn’t notified but accepted the explanation. Season 2022-2023 we will go back onto the 10mth lower payment setup as there will be enough months for it to run fully Quote Link to post Share on other sites More sharing options...
The Hammer 11 2,574 Posted September 2, 2021 Share Posted September 2, 2021 10 minutes ago, Super Ally Scores Again! said: I was the same and got a reply weeks ago from Rangers. Rangers we’re saying Premium Credit needed all the ST paid in full by March 2022 - Not sure when u made ur first payment but I’m September 2021 so I can only get a max of 7mths from Sept - March. The monthly payment is only higher cause of the shorter term, the amount paid over 7 or 10 will equal the same total. I also wasn’t notified but accepted the explanation. Season 2022-2023 we will go back onto the 10mth lower payment setup as there will be enough months for it to run fully Rangers ignored my email so I’ve raised a complaint with premium credit who have now passed it back to Rangers. Someone’s fucked up somewhere along the line and it’s either Rangers or premium credit. They shouldn’t be offering a 10 month option if they cant honour my best bet is rangers didn’t pass people’s details on to premium credit quick enough to start the 10 month plan BridgeIsBlue 1 Quote Link to post Share on other sites More sharing options...
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