Dale Gordon's tache 14 Posted December 2, 2012 Share Posted December 2, 2012 Anyone else in Glasgow use 3 mobile broadband? If so are you having 8-10 hour service outages?Its giving me the serious arsehole now. 2 weeks until i get proper broadband installed. Was trying to get stuff out to a client during the weekend and my internet goes down for 6 hours. Been happening 2 or 3 times a week for the last month.Anyone know my rights re: cancelling my contract over this? Quote Link to post Share on other sites More sharing options...
Straight-Edge-Loyal 6,699 Posted December 2, 2012 Share Posted December 2, 2012 The service you are paying for isn't being provided so there fore its a breach of contract therefore you can cancel.Edit: check small print. Quote Link to post Share on other sites More sharing options...
hugh_capet 341 Posted December 4, 2012 Share Posted December 4, 2012 Good luck communicating your complaint to the raghead on the phone Quote Link to post Share on other sites More sharing options...
FlippinEck 3,787 Posted April 29, 2013 Share Posted April 29, 2013 Must admit Ive had no problem with my 3 mobile wifi device but I havent used it in a while. Phoned up to cancel it once and they halved my payment from £15 a month (rolling) to £8 so I kept it. Then phoned up to complain that the device was poorly designed (button to switch it on, button to switch on wifi and you had to hold it and it was always awkward) so they offered me the newer version (one button to switch on everything) at a discount price. Havent used it in a wee while though so unsure about outages. Quote Link to post Share on other sites More sharing options...
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