On your phone go to settings.click on security.scroll down to device administration.tick unknown sources and untick verify apps.Go to google put in flash player press adobe flash player-downloads -look for older versions-scroll down until you find android 4.0archives. click on android 4.0 (11.1.115.81) latest version-download.return to security settings and untick unknown sources and tick verify apps its important you do this. worked on my s3 hope it helps.