Spence 0 Posted December 8, 2008 Share Posted December 8, 2008 i arrived at ibrox on satarday , tried too get into the game with my smartcard but the light nearther went green or red...so i tried another turnstile and it didnt work again. does anybody know what the problem is or who too contact to get a new smartcard ?? thanks Link to post Share on other sites More sharing options...
JohnGalbraith 0 Posted December 8, 2008 Share Posted December 8, 2008 i arrived at ibrox on satarday , tried too get into the game with my smartcard but the light nearther went green or red...so i tried another turnstile and it didnt work again. does anybody know what the problem is or who too contact to get a new smartcard ?? thanks If it's genuinley faulty then take it into the ticket office (phone up first) and they will issue you with a new one. Link to post Share on other sites More sharing options...
cowieger 0 Posted December 8, 2008 Share Posted December 8, 2008 i arrived at ibrox on satarday , tried too get into the game with my smartcard but the light nearther went green or red...so i tried another turnstile and it didnt work again. does anybody know what the problem is or who too contact to get a new smartcard ?? thanksHappened to me once turns out they were sending out a new card anyway so i got it in time for the next match contact the ticket office. Link to post Share on other sites More sharing options...
Spence 0 Posted December 8, 2008 Author Share Posted December 8, 2008 just tried phoning mate , it doesnt say anything about help... just about match day tickets ,season tickets ect. do you know what option ive too go ? Link to post Share on other sites More sharing options...
JohnGalbraith 0 Posted December 8, 2008 Share Posted December 8, 2008 just tried phoning mate , it doesnt say anything about help... just about match day tickets ,season tickets ect. do you know what option ive too go ? You might have left it too late to speak to someone today, I think they go home at 4. But if you phone tommorow, there should be an option to put you through to an advisor. Be prepared for a long wait, though. They like to put people on hold while they sit round a screen playing Solatire and watching wacky email clips of small dogs on skateboards etc. Link to post Share on other sites More sharing options...
Spence 0 Posted December 8, 2008 Author Share Posted December 8, 2008 just tried phoning mate , it doesnt say anything about help... just about match day tickets ,season tickets ect. do you know what option ive too go ? doesnt matter i got a hold of somebody at the ticket office. no help atall from the man but aw well Link to post Share on other sites More sharing options...
TunnyLoyal 1,136 Posted December 8, 2008 Share Posted December 8, 2008 just tried phoning mate , it doesnt say anything about help... just about match day tickets ,season tickets ect. do you know what option ive too go ? You might have left it too late to speak to someone today, I think they go home at 4. But if you phone tommorow, there should be an option to put you through to an advisor. Be prepared for a long wait, though. They like to put people on hold while they sit round a screen playing Solatire and watching wacky email clips of small dogs on skateboards etc. yea i can imagine your right there JG! Link to post Share on other sites More sharing options...
cowieger 0 Posted December 8, 2008 Share Posted December 8, 2008 just tried phoning mate , it doesnt say anything about help... just about match day tickets ,season tickets ect. do you know what option ive too go ? You might have left it too late to speak to someone today, I think they go home at 4. But if you phone tommorow, there should be an option to put you through to an advisor. Be prepared for a long wait, though. They like to put people on hold while they sit round a screen playing Solatire and watching wacky email clips of small dogs on skateboards etc. yes i know whilst it's costing something like 60p a minute Link to post Share on other sites More sharing options...
scotty657 1 Posted December 8, 2008 Share Posted December 8, 2008 I got a code 5, tbh though, it's probably because I aint payed it! Link to post Share on other sites More sharing options...
CooperSF 5,792 Posted December 8, 2008 Share Posted December 8, 2008 The card must be faulty mate. Never happened to me before but I would go to the ticket office and request a new one mate just to be on the safe side Link to post Share on other sites More sharing options...
craigrangers07 4 Posted December 8, 2008 Share Posted December 8, 2008 maybe you placed it up back to front whilst you were pissed out your mind? Link to post Share on other sites More sharing options...
Spence 0 Posted December 8, 2008 Author Share Posted December 8, 2008 maybe you placed it up back to front whilst you were pissed out your mind? Link to post Share on other sites More sharing options...
Spence 0 Posted December 8, 2008 Author Share Posted December 8, 2008 i phoned up and he said on the computer it seemed the card was ok and didnt have a problem. i had to lie abit and say i missed the hamilton game but i sneaked in with a mate hopefully it will be working again against hibs cause i cannot be arsed waiting in the ticket office que Link to post Share on other sites More sharing options...
TunnyLoyal 1,136 Posted December 8, 2008 Share Posted December 8, 2008 maybe you placed it up back to front whilst you were pissed out your mind? I dont even take my card out of the wallet, just hold it up any old way and it scans fine. perfect for when your steeming out your brains!!! Link to post Share on other sites More sharing options...
craigrangers07 4 Posted December 8, 2008 Share Posted December 8, 2008 I dont even take my card out of the wallet, just hold it up any old way and it scans fine. perfect for when your steeming out your brains!!! Iv held it up "any old way" before, and all it got me was a red light... And my mate was standing on the other side of the turnstyle giving me the fingers and laughing... just to make it worse Link to post Share on other sites More sharing options...
TunnyLoyal 1,136 Posted December 9, 2008 Share Posted December 9, 2008 Don't know why that happened, works fine for me everytime without even opening my wallet. Link to post Share on other sites More sharing options...
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