missrangersfc 15 Posted October 3, 2010 Share Posted October 3, 2010 My son got a virus through msn,one of them 'Is this a picture of you'.It has dowloaded an anti-virus protection that i cant get rid of,i have looked in the installed programmes hidden folders ect but cannot find it anywhere?It has disabled my own anti-virus programme and wont let me restore the pc,i can get on internet but every now and again a loud screeching noise happens.Any advice please? Link to post Share on other sites More sharing options...
archangel gabriel amato 240 Posted October 3, 2010 Share Posted October 3, 2010 i'd go into safe mode an restore to your last point or your last known good configuration. Link to post Share on other sites More sharing options...
bluepeter 5,627 Posted October 3, 2010 Share Posted October 3, 2010 My son got a virus through msn,one of them 'Is this a picture of you'.It has dowloaded an anti-virus protection that i cant get rid of,i have looked in the installed programmes hidden folders ect but cannot find it anywhere?It has disabled my own anti-virus programme and wont let me restore the pc,i can get on internet but every now and again a loud screeching noise happens.Any advice please?Restart your PC in Safe Mode (press F8 repeatedly when it is booting up) and choose "Start Windows in Safe Mode." Start > Run > type "msconfig"Click the "Startup" tab and disable everything. Restart.If that doesn't work, tell me what messages appear and we can go from there. Link to post Share on other sites More sharing options...
missrangersfc 15 Posted October 4, 2010 Author Share Posted October 4, 2010 Havent had the chance to try the advice given,i will do it asap and let you know how i get on.thanx Link to post Share on other sites More sharing options...
davy1shoe 63 Posted October 4, 2010 Share Posted October 4, 2010 Ive got something on my pc maybe from msn getting massive amounts of pop ups cant get into system restore maybytes etc cant find anything about to smash the pc up. Link to post Share on other sites More sharing options...
bombaybadboy08 15,660 Posted October 4, 2010 Share Posted October 4, 2010 Sounds like one i had,i deleted all my internet cookies then when the inevitable pop up appeared i checked my cookies and blocked it through 'Tools' - 'options' - 'Privacy' - 'Exceptions' and enter the cookie address.(Firefox)Also destroyed it with Superantispyware,you wont find it in the list of installed programmes. Link to post Share on other sites More sharing options...
missrangersfc 15 Posted October 5, 2010 Author Share Posted October 5, 2010 Restart your PC in Safe Mode (press F8 repeatedly when it is booting up) and choose "Start Windows in Safe Mode." Start > Run > type "msconfig"Click the "Startup" tab and disable everything. Restart.If that doesn't work, tell me what messages appear and we can go from there.Thank you. I did what you said and everything seems fine now Link to post Share on other sites More sharing options...
bluepeter 5,627 Posted October 5, 2010 Share Posted October 5, 2010 Thank you. I did what you said and everything seems fine now You're welcome Link to post Share on other sites More sharing options...
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