oh yes .... Sent the tossers 2 emails in april to cancel and didnt get a reply! Called them yesterday and eventually got through after 20mins to some bint that 1st tried to tell me I have a minimum contract then that I cant cancel by email! Asked for a supervisor who then cancelled my subscription after I told him that I didnt recieve a reply to my email and that their terms and conditions only state that I must inform them 30 days before cancellation! The manner in which I must cancel is not stated so I am free to choose how I cancel - be that by email , phone or letter! I an email is not sufficent then they should have written back to me to say so! Then the pillock tells me I have to write to another department to get my subscription fee for june back as they will still be charging me for that - I waited for him to cancel my subscription then told him that i´m cancelling the direct debit and if they try to charge me for anything after yesterdays date they legally cant as they can not charge for a service they are not providing! He was not happy did you speak to a supervisor called Terry , oleg??