it is a disgrace that place, i almost missed the start of Fiorentina last season as my SEASON TICKET didnt work!! and im sure everyone remembers what it was like at the kaunas game.. luckilly a mate had a spare.. wouldnt have got in at all with the size of the queue.. they seem to find it easy to take ur money, but not to send ur ticket or activate smartcard.. useless kants.