Lift your router up and check for a label on it, as long as you (or your mate) haven't changed them, the username & ans password will be written on it ... something like Username: BTINTERNET Password: PASSWORD Go to your web browser, type in .. 192.168.1.0 ...it will ask for the above, that should access your router page. From there you should be able to find the security key .. i presume (if it hasn't been **** out)