adamlafferty 1 Posted July 22, 2009 Share Posted July 22, 2009 Got my new top through the door today, put it on and went out, only to realise there was a small hole on the sleeve, which looked like a smoke burn. So I phoned up the superstore and told them the problem and he told me to go in and it would be replaced. So I went all the way in from Carluke, and when I arrived he said he couldn't replace it because it was a smoke burn. I do not smoke and wasn't around anyone who was smoking today so how could it possibly be my fault. Baldy cunt didn't give two fucks. Link to post Share on other sites More sharing options...
Scott-RFC 308 Posted July 22, 2009 Share Posted July 22, 2009 Shocking customer service Need to go in above his head Link to post Share on other sites More sharing options...
westendblue 3 Posted July 22, 2009 Share Posted July 22, 2009 go above his head.. is that a bald joke? Link to post Share on other sites More sharing options...
sillybilly 151 Posted July 22, 2009 Share Posted July 22, 2009 get yer money back...tell them to fuck off if they try to replace it, get yout dosh back and spend it on the away one when it comes out, i'm told its a belter Link to post Share on other sites More sharing options...
Guest Posted July 22, 2009 Share Posted July 22, 2009 go above his head.. is that a bald joke? if the sun is oot pack yer sunglasses Link to post Share on other sites More sharing options...
MrT 173 Posted July 22, 2009 Share Posted July 22, 2009 where about on the sleeve is it? Could you cover it with one of the badges not ideal I know after the money you spent but better than nothing!! Link to post Share on other sites More sharing options...
Jimbo. 952 Posted July 22, 2009 Share Posted July 22, 2009 get yer money back...tell them to fuck off if they try to replace it, get yout dosh back and spend it on the away one when it comes out, i'm told its a belter Like the HSV strip? Link to post Share on other sites More sharing options...
adamlafferty 1 Posted July 22, 2009 Author Share Posted July 22, 2009 where about on the sleeve is it? Could you cover it with one of the badges not ideal I know after the money you spent but better than nothing!! I thought of this mate, but I took it into JJB and the badges are quite small, if the hole was 2 inches to other way the badges would cover it Link to post Share on other sites More sharing options...
westendblue 3 Posted July 22, 2009 Share Posted July 22, 2009 if you ordered on the net, you can send it back and they will refund your money. even melt a whole in the bag it came in and blame ups! no way should you accept that shi'ite, it's hard enough getting one full stop never mind getting a shafting for somebody else's fault. Link to post Share on other sites More sharing options...
Dietspam 733 Posted July 22, 2009 Share Posted July 22, 2009 I can see this from both sides. You are pulling your hair out because you know you don't smoke. He's thinking you've been at the hash and a bombers hit it. I'd call customer services again ans tell them what happened. Link to post Share on other sites More sharing options...
MrT 173 Posted July 22, 2009 Share Posted July 22, 2009 where about on the sleeve is it? Could you cover it with one of the badges not ideal I know after the money you spent but better than nothing!! I thought of this mate, but I took it into JJB and the badges are quite small, if the hole was 2 inches to other way the badges would cover it Shocking mate you need to demand a refund tell the guy you wont leave until you do!! Link to post Share on other sites More sharing options...
Bluedell 14 Posted July 22, 2009 Share Posted July 22, 2009 If you are sent damaged goods you are entitled to a full refund under the Sale of Goods Act 1979. Have a look at this as well. http://www.consumerdirect.gov.uk/after_you...ng/your-rights/ Link to post Share on other sites More sharing options...
Jardy 0 Posted July 22, 2009 Share Posted July 22, 2009 shit, thats gutting Link to post Share on other sites More sharing options...
grahamteuchter 1 Posted July 22, 2009 Share Posted July 22, 2009 Got my new top through the door today, put it on and went out, only to realise there was a small hole on the sleeve, which looked like a smoke burn. So I phoned up the superstore and told them the problem and he told me to go in and it would be replaced. So I went all the way in from Carluke, and when I arrived he said he couldn't replace it because it was a smoke burn. I do not smoke and wasn't around anyone who was smoking today so how could it possibly be my fault. Baldy cunt didn't give two fucks. As far as the law goes..you may return anything within a certain timescale if it is "not fit for purpose". You are entitled to a refund or replacement. Think you can get the consumer rights act from directgov.co.uk. You may need to point this out to the wee nyaf behind the counter (why are there so many retards in that shop btw). Send in a letter of complaint recorded delivery and keep a copy for yourself Link to post Share on other sites More sharing options...
Orangeclement 570 Posted July 22, 2009 Share Posted July 22, 2009 fucking go mental and trash the fucking joint serious now- what the guys have been saying you entitled to a refund just remind them of the law Link to post Share on other sites More sharing options...
MrT 173 Posted July 22, 2009 Share Posted July 22, 2009 If you are sent damaged goods you are entitled to a full refund under the Sale of Goods Act 1979. Have a look at this as well. http://www.consumerdirect.gov.uk/after_you...ng/your-rights/ Link to post Share on other sites More sharing options...
adamlafferty 1 Posted July 22, 2009 Author Share Posted July 22, 2009 Didn't know I was entitled to a refund, my mum took the top and sewed the hole didn't she Link to post Share on other sites More sharing options...
MrT 173 Posted July 22, 2009 Share Posted July 22, 2009 Didn't know I was entitled to a refund, my mum took the top and sewed the hole didn't she You just better hope its not green thread you know what mums are like!!! Link to post Share on other sites More sharing options...
adamlafferty 1 Posted July 22, 2009 Author Share Posted July 22, 2009 Didn't know I was entitled to a refund, my mum took the top and sewed the hole didn't she You just better hope its not green thread you know what mums are like!!! Lol nah its the same colour as the shirt, can't notice it but still raging with that dick in the shop. Link to post Share on other sites More sharing options...
MrT 173 Posted July 22, 2009 Share Posted July 22, 2009 Didn't know I was entitled to a refund, my mum took the top and sewed the hole didn't she You just better hope its not green thread you know what mums are like!!! Lol nah its the same colour as the shirt, can't notice it but still raging with that dick in the shop. Send him a flammable wig and hope he smokes!!!! Link to post Share on other sites More sharing options...
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