UKIP BEAR 370 Posted October 27, 2013 Share Posted October 27, 2013 Does anyone else feel that the club is ripping us off by using a premium rate number for the ticket office.Personally speaking,i would like the club to have a look at this and give us a standard rate number to phone.We've all dug deep over the last while to keep our club alive,i don't think that the club should be profiting if we need to contact them. Quote Link to post Share on other sites More sharing options...
wullyRFC 5,230 Posted October 27, 2013 Share Posted October 27, 2013 £2 booking fee per ticket is a joke aswell Quote Link to post Share on other sites More sharing options...
airdrieloyal1 6 Posted October 27, 2013 Share Posted October 27, 2013 Google noto0870 Quote Link to post Share on other sites More sharing options...
OLE SUPER WILBERT 2,475 Posted October 27, 2013 Share Posted October 27, 2013 The folk that work at the ticket office are all stupid bastards as well, lost track of the amount of times I've fell out with them. Quote Link to post Share on other sites More sharing options...
JCDBigBear 10,891 Posted October 27, 2013 Share Posted October 27, 2013 I can't say that £0.10 per minute is much of a rip-off as that is pretty standard these days. Depends how long the call lasts. Quote Link to post Share on other sites More sharing options...
macranger 296 Posted October 27, 2013 Share Posted October 27, 2013 I think it's even worse getting charged £2 booking fee on each ticket when I book tickets online. I'm doing all the bloody work myself by filling in all the details & STILL being charged £2 each. Quote Link to post Share on other sites More sharing options...
UKIP BEAR 370 Posted October 28, 2013 Author Share Posted October 28, 2013 I can't say that £0.10 per minute is much of a rip-off as that is pretty standard these days. Depends how long the call lasts.I would guess that most people now use a mobile to make calls nowadays.0871 numbers wouldn't be covered by your contract so the cost of a call is extortionate.I just happen to think that Rangers profiting from fans in this way is morally wrong. Quote Link to post Share on other sites More sharing options...
weshallnotbemoved! 714 Posted October 28, 2013 Share Posted October 28, 2013 If you have ever spoken to the ticket office by phone you will realise why we are in a mess off the park.No self-effacing business of our size would allow such a disorganised and shambolic approach. Means no one is really looking at it.Rude more often than not, forget that you are the Customer. Very amateur and unprofessional.Horrible experience phoning them. Quote Link to post Share on other sites More sharing options...
DP FC 400 Posted October 28, 2013 Share Posted October 28, 2013 I don't see these issues as problems and the charges should be welcomed.Firstly, buy your ticket online. This will cut your costs and would reduce the club's overheads if everyone done it.Secondly, booking fees are normal for everything now, that figure is actually quite low. While it burst my ass when paying it for concert tickets, I don't mind giving it to the club.Most people want money invested into the club, but complain about prices - the money goes to the club (pr to cover the club's cost of using an external resource), we all have to make sacrifices if we are to rise again. Quote Link to post Share on other sites More sharing options...
barrymorrison1 1,035 Posted October 28, 2013 Share Posted October 28, 2013 I think it's even worse getting charged £2 booking fee on each ticket when I book tickets online. I'm doing all the bloody work myself by filling in all the details & STILL being charged £2 each.I agree. Start of season I booked 5 tickets for myself and family for the flag day.. £105 plus £10 in booking fees, making £115. Was raging at this, but the insult to injury was I got 4 paper tickets for family instead of using ready cards, as they had travelled far, and I was the only one using the card, and I'm relieved it was only me, as the card wouldn't let me in, so I had to go to the ticket office with hundreds of others, to get a paper ticket, and not get in till 10 mins before halftime.Really is a shoddy set up. Quote Link to post Share on other sites More sharing options...
mabawsa 888 Posted October 28, 2013 Share Posted October 28, 2013 I don't see these issues as problems and the charges should be welcomed.Firstly, buy your ticket online. This will cut your costs and would reduce the club's overheads if everyone done it.Secondly, booking fees are normal for everything now, that figure is actually quite low. While it burst my ass when paying it for concert tickets, I don't mind giving it to the club.Most people want money invested into the club, but complain about prices - the money goes to the club (pr to cover the club's cost of using an external resource), we all have to make sacrifices if we are to rise again.Booking fee does not goto the club. We still outsource services and the booking fee is their charge. Quote Link to post Share on other sites More sharing options...
Dutchy 1,200 Posted October 28, 2013 Share Posted October 28, 2013 If you have ever spoken to the ticket office by phone you will realise why we are in a mess off the park.No self-effacing business of our size would allow such a disorganised and shambolic approach. Means no one is really looking at it.Rude more often than not, forget that you are the Customer. Very amateur and unprofessional.Horrible experience phoning them.Well other than a long time ringing after all the bumph and button pressing, I've ordered my ticket for the Airdrie league game on the 9th November. I was worried that I'd end up with a cup ticket, but she was very friendly and helpful and the ticket should be on it's way. No problems that I can tell of so far, certainly not during the call. Quote Link to post Share on other sites More sharing options...
BFerguson6 121 Posted October 28, 2013 Share Posted October 28, 2013 that 10p a minute thing is a con, have to say when they made a mistake with my zebra application and I had to chase them up for days it ran up ridiculous amounts on my phone. 10p a minute and orange charge me 35p :S Quote Link to post Share on other sites More sharing options...
BFerguson6 121 Posted October 28, 2013 Share Posted October 28, 2013 find it a bit bizarre why the call centre is in manchester anyway..... Quote Link to post Share on other sites More sharing options...
BFerguson6 121 Posted October 28, 2013 Share Posted October 28, 2013 I don't see these issues as problems and the charges should be welcomed.Firstly, buy your ticket online. This will cut your costs and would reduce the club's overheads if everyone done it.Secondly, booking fees are normal for everything now, that figure is actually quite low. While it burst my ass when paying it for concert tickets, I don't mind giving it to the club.Most people want money invested into the club, but complain about prices - the money goes to the club (pr to cover the club's cost of using an external resource), we all have to make sacrifices if we are to rise again.That is up there with inane posts.....do you work at the ticket office? Quote Link to post Share on other sites More sharing options...
Teamgers 1,214 Posted October 28, 2013 Share Posted October 28, 2013 Try these guys...................0141-580-8501 for tickets 0141-580-8500 for Albion car park tickets etc. Quote Link to post Share on other sites More sharing options...
DP FC 400 Posted October 28, 2013 Share Posted October 28, 2013 That is up there with inane posts.....do you work at the ticket office?Well thanks for kudos, your reply wasnt exactly dripping with interest and humour.No I don't work in the ticket office, part of it was advice, second part was a moan. Quote Link to post Share on other sites More sharing options...
jonbryce 63 Posted October 28, 2013 Share Posted October 28, 2013 I can't say that £0.10 per minute is much of a rip-off as that is pretty standard these days. Depends how long the call lasts.On my mobile, 0871 costs 35.8p per minute whereas 0141 is free as long as I don't go over my bundled minutes. On my landline, 0871 702 costs 21.1p per minute daytime, but I'm never in then, 21.8p evenings or 21.4p weekends. 0141 numbers cost me 6p per minute daytimes, and are free for the 1st hour at evenings and weekends, then 6p per minute thereafter. Both are with O2Saynoto0870 says you can call 0141 580 8501 to get through to the ticket office. Quote Link to post Share on other sites More sharing options...
DP FC 400 Posted October 28, 2013 Share Posted October 28, 2013 Booking fee does not goto the club. We still outsource services and the booking fee is their charge.I now how it works, still means you are covering the clubs cost.They feel outsourcing is more cost effective for the club, if the booking fee wasn't applied then the club would have to cover the costs, probably by putting the ticket price up by the same amount.Swings and roundabout. Quote Link to post Share on other sites More sharing options...
ManchestGer 350 Posted October 28, 2013 Share Posted October 28, 2013 I tend not to ring it too often, only for renewing my season ticket or if I'm ordering pre season tickets, can cost a bit on a mobile though Quote Link to post Share on other sites More sharing options...
Rapid6 77 Posted October 29, 2013 Share Posted October 29, 2013 Hey hey! How the fuck are the club supposed to pay over inflated wages to the greedy fuckwits?Pay up and ask no fucking questions ok...........and don't dare criticise or you will be branded a hand wringer ( or something similar), got it? Quote Link to post Share on other sites More sharing options...
Smile 26,624 Posted October 29, 2013 Share Posted October 29, 2013 The Ticket office has always be great and helpful with me a great service. Quote Link to post Share on other sites More sharing options...
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