5Beckenbauer

Also that apology sums up exactly how the club feel about the average punter - Pay up, sit down and shut yer fucking mouth.

The most disingenuine apology they could put out which infuriatingly aludes that us fans are party to blame for their complete incompetance. 

Just received an email from Rangers saying the ticket issues on Tuesday were "exacerbated" by a "significant" number of people trying to gain entry without a valid ticket.

I didn't see one single person trying to gain entry knowingly without a valid ticket. Invalid tickets were only an issue as the ticket process is a complete shambles and the ticket office in essentially non-existant. The way they have worded it suggest there were scenes like we saw at the Euro 2020 final and that the blame was not solely on them.

The only recognition of an apology is a singular line saying they apologise for any inconvenience caused and that they continues to improve and invest, as if it's been an ongoing process for the past 15+ years.

Also, some season ticket holders are now being relocated due to Covid guidance on public places? Why now when on Tuesday night everyone was back in their own seats?

Club 1872 is aware of the major ticketing issues which affected significant numbers of supporters trying to gain entry to the Champions League qualifier against Malmo last night.
We have repeatedly raised issues with ticketing, customer service and communications with Rangers over the past two years. We have raised major issues with the functionality and complexity of the ticketing system, the club’s failure to communicate important ticketing information directly to season ticket holders and the confusing way in which the various club digital platforms interact. This is causing a clear barrier to older supporters attending games and affects supporters of all ages in their interactions with the club. We have repeatedly asked the club not to assume that posts on social media are the same as direct email communication but the club continues to use social media as the only means of communicating many pieces of essential information to supporters.
Unfortunately the club has not engaged properly with Club 1872 on these issues. Fan engagement does not only cover marketing and the sale of a myriad of new products to supporters, it also means meaningful engagement with representative bodies on matters of concern to the support. This has been lacking for some time.
We would ask Managing Director, Stewart Robertson to communicate with supporters clearly, and as a matter of urgency, and explain why so many of them were locked out of Ibrox last night. We would also like to hear, in detail, what the club is doing to improve its customer service, which has been extremely poor for some time and appears to be getting worse rather than better. He has personally made various statements over the past couple of years on improvements to customer service and communication, neither of which have been improved to any suitable standard.
As well as the issues faced by hundreds, if not thousands, of season ticket holders, Club 1872 spent two days trying to contact the ticket office and Rangers SLO prior to last night’s game to assist the Erskine veterans we supply season tickets to in gaining entry to the game. We heard nothing back and they were unable to attend.
Rangers supporters have shown incredible loyalty and backed the club to the hilt both financially and vocally. It is time that loyalty was repaid with proper engagement, accountability and communication by Rangers’ executive team.
Club 1872

Are you actually serious?    Heard they also ran out of hotdog buns and were giving people a wrapped up hotdog instead haha! That with all the ticket shite, the weekly emails trying to get us to buy a new polo shirt and then that performance on the park, what the actual fuck is going on?

But, but, but we launched a new 3rd kit AND a Euro range of training & travel kits…
More ways of separating supporters from cash!

Those guys pay around £2k to watch the team so if they want to query the size of the pies then I think it's pretty fucking fair game

Tav, Goldson, Balogun,
Arfield, Davis, Aribo
Wright and Kent.
All been there since day one of pre season so to say they aren’t ready is down to management and themselves.
Morelos has trained in a hotel car park for ten days and has looked our sharpest player in past two games.
 
 

Prefered the purple third top we had from a few seasons ago

People were raving a out him against Livi - thought he looked sluggish and still in pre-season mode. 

Im not a fan of lundstram so far. Hasnt looked convincing in the slightest

Starting to really despise Castore and all they bring to our table.
 
I get the commercial aspect of the deal but that part of the job - securing commercial and financial stability - should go hand in hand with a brand/manufacturer that can deliver high quality, high quantity, market leading design and product innovation, high-class service and communications as standard.
 
Castore have ticked very few, if any of the above which leads me to think were we really hooked on Castore simply because they acted like fanboys who would jump through hoops for us? 
 
This is where I feel, uncharacteristically, Bisgrove has let us down - especially when expectations were so high coming into our anniversary season. These are arguably the worst set of kits we’ve had both in terms of design and quality.
 
What fans or club employees were involved in the design process? Who makes up Castore’s design team? This tell me we either have people at the Club happy with this level of effort and execution or that the people that sign these designs off are weak and unable to articulate constructive feedback to achieve a level of which is expected from our kits.
 
Where is the inspiration taken from for this new away kit? I read somewhere it’s Govan? If we take that, aside from the colours where is the depth to the design? It’s sheer design laziness with no passion or commitment to The Club or us as fans. 
 
I don’t hold much hope for the third and fourth efforts but more than happy to be proven wrong. 

Your chat is usually good, this is borderline boring. 

Very good from Rangers, can see their point as they haven't made much from the fans recently, only had a low of about 17 emails this week with new products so good of them to bring something new out today.

Utter shite. For our 150th birthday these tops are shocking.

I was genuinely hoping this was a fake. It's up there with the worst tops of all time.

The way I see it you fucked up and had the gall to try and blame the bookie. It’s like ordering a pint of Strongbow, drinking it, then taking the empty glass to the bar and asking for your money back because you thought Strongbow was a lager. 

Imagine having the brass neck to ask a bookie for a tenner back because you don’t know how betting works.  

I'm on hold to him just now trying to get my bet back as it didn't state if I'd to pay him within 90mins.

Memeht’s stuff is better quality.

I’ve bought it  it’s not gold.

Don't understand why the 150th anniversary had to equal gold logos on shirts.

Do you mean horrible mustardy yellow? 

Thanks mate. It's a real shame, as it's a cracking kit and I missed out. Got the away one, so not all bad. Could get it at an Ashley outlet just now, but can't really bring myself to do it. Might wait and see if it goes to £20 wit them or something, so they make fuck all out of it!