Popular Post GovanFrontSince96 315 Posted June 24, 2019 Popular Post Share Posted June 24, 2019 Someone within Rangers really needs to sort out our online retail. I’ve been constantly trying to get my oldest boy the full mini kit since the new kit was launched to no avail. Finally, last week success, it’s back in stock, great, will get the kit in time for his birthday next week, first top, proud dad etc. Order placed, money taken all good. Then receive 2 simultaneous emails, one that my order is being despatched and another that I’m being refunded and it’s out of stock. It’s now been confirmed that my order has been cancelled. We are almost into July and most parents with kids under 7 can’t get hold of a Rangers kit for their kids for holidays etc. How much money are we losing in revenue at a much needed time because of this? Im sorry but this reeks of small club mentality, which we are clearly not. I can’t imagine other clubs with huge global supports having this problem, so why do we? We aren't able to bring in huge sums of money through TV but we are in control of maximising our revenue in merchandise (forget about SD problems) But we don’t seem to have appropriate levels of stock. No wonder I don’t see 1-6 year olds in Rangers tops as we don’t seem to cater for them, at least grown men can get them though, madness. It really is an utter embarrassment. BookWorm, Negri's lovechild, Ivybank and 5 others 8 Quote Link to post Share on other sites More sharing options...
Courtyard Bear 41,357 Posted June 24, 2019 Share Posted June 24, 2019 Well blame Hummel and the Rangers board that signed a deal they didn’t understand. Bears r us 1 Quote Link to post Share on other sites More sharing options...
graeme_4 34,526 Posted June 24, 2019 Share Posted June 24, 2019 Totally agree. Cut them some slack last year. This years just been another shambles. The filth have their gear available to anyone that wants it, strips, tracksuits the lot. Quote Link to post Share on other sites More sharing options...
Popular Post .Williamson. 82,208 Posted June 24, 2019 Popular Post Share Posted June 24, 2019 I like it, I think it gives you a feeling of having achieved something when you manage to get one berkshirebear, Escobar, M4XGERSBF3 and 4 others 7 Quote Link to post Share on other sites More sharing options...
Courtyard Bear 41,357 Posted June 24, 2019 Share Posted June 24, 2019 Not a problem with the top I ordered for the son, except for the fact the bugger won’t stop growing so it’s going back and another ordered. Waiting to see if they make a fuck up of the refund. Bossorange 1 Quote Link to post Share on other sites More sharing options...
Amokachi 3,009 Posted June 24, 2019 Share Posted June 24, 2019 It's just a really poor situation, so frustrating not seeing the club maximise the current feel good factor, especially during pre season when punters are desperate for strips/merchandise. Been over at the stadium a few times recently & the club shop is a sorry sight tbh. An A4 sheet stuck to the inside of the glass door saying 'store closed - only open on matchdays'. Bears r us, Ibrox_Nights and CoplandRoad83 3 Quote Link to post Share on other sites More sharing options...
McEwan's Lager 30,522 Posted June 24, 2019 Share Posted June 24, 2019 There’s plenty of kids kit on the store in St Enoch. I was in there today. Loads of orange training kits too for kids. But I agree with the sentiment. Our retail operation is a fucking embarrassment. It really doesn’t matter if it’s Dave’s , Ashley’s, or Murray’s fault. Amokachi, CoatbridgeBear and Fred H Crawford 3 Quote Link to post Share on other sites More sharing options...
RangersMedia 35,961 Posted June 24, 2019 Share Posted June 24, 2019 3 minutes ago, McEwan's Lager said: There’s plenty of kids kit on the store in St Enoch. I was in there today. Loads of orange training kits too for kids. But I agree with the sentiment. Our retail operation is a fucking embarrassment. It really doesn’t matter if it’s Dave’s , Ashley’s, or Murray’s fault. Was in yesterday and they had 6 racks of 5-6y size, one 2-3y size and two 6-12m sizes mate. Wildly disproportionate Doesn't seem to be any sort of inventory management, spoke to the worker who said just get stuff delivered in and stick it on the shelves. He didn't know what sizes were coming in when Quote Link to post Share on other sites More sharing options...
McEwan's Lager 30,522 Posted June 24, 2019 Share Posted June 24, 2019 5 minutes ago, psb07158 said: Was in yesterday and they had 6 racks of 5-6y size, one 2-3y size and two 6-12m sizes mate. Wildly disproportionate Doesn't seem to be any sort of inventory management, spoke to the worker who said just get stuff delivered in and stick it on the shelves. He didn't know what sizes were coming in when Yeah it’s very odd. It’s not like the have the excuse of being in the middle of nowhere and having an operation across multiple stores either. RangersMedia 1 Quote Link to post Share on other sites More sharing options...
Orangeclement 570 Posted June 24, 2019 Share Posted June 24, 2019 It's almost like people haven't heard of our problems with Mr Ashley and some very incompetent board members CF2 WINNIE 1 Quote Link to post Share on other sites More sharing options...
BookWorm 4,124 Posted June 24, 2019 Share Posted June 24, 2019 They really need to get their finger out. Quote Link to post Share on other sites More sharing options...
GovanFrontSince96 315 Posted June 24, 2019 Author Share Posted June 24, 2019 7 minutes ago, Orangeclement said: It's almost like people haven't heard of our problems with Mr Ashley and some very incompetent board members No, this is nothing to do with Sports Direct issues. We are in full control of this side and we are making a costly arse of it. CoatbridgeBear 1 Quote Link to post Share on other sites More sharing options...
Bears r us 30,796 Posted June 24, 2019 Share Posted June 24, 2019 Clusterfuck unfortunately. Quote Link to post Share on other sites More sharing options...
BF1 167 Posted June 24, 2019 Share Posted June 24, 2019 A real fan would support the club by waiting for it come back in stock, instead of bitching about it. Quote Link to post Share on other sites More sharing options...
McEwan's Lager 30,522 Posted June 24, 2019 Share Posted June 24, 2019 20 minutes ago, BF1 said: A real fan would support the club by waiting for it come back in stock, instead of bitching about it. Last season they did not offer for sale a black GK kit in large online. At the beginning of the season it was the only size they didn’t offer, saying it was out of stock. I filled in the form on the web page notifying me when it was available. Never got an email. It never became available. Moral of the story is some may be waiting a long fucking time. Quote Link to post Share on other sites More sharing options...
Popular Post GovanFrontSince96 315 Posted June 24, 2019 Author Popular Post Share Posted June 24, 2019 16 minutes ago, BF1 said: A real fan would support the club by waiting for it come back in stock, instead of bitching about it. Luckily for Rangers guys like myself will wait months until they get hold of one, but not everyone will and that’s where we will / are losing hundreds of thousands of pounds. How many tourists walk into our shop to buy kids strips and walk out the door and spend their money elsewhere? More than you think. The retail side is a joke, I don’t work in retail but when they are taking money and then refunding it due to no stock you know things are not being run properly. Imaging bitching about our club fucking up one of our most lucrative ways of putting funds into the team, whatever next! Ibrox_Nights, Bears r us, MonTheGers and 2 others 5 Quote Link to post Share on other sites More sharing options...
BF1 167 Posted June 24, 2019 Share Posted June 24, 2019 28 minutes ago, GovanFrontSince96 said: Luckily for Rangers guys like myself will wait months until they get hold of one, but not everyone will and that’s where we will / are losing hundreds of thousands of pounds. How many tourists walk into our shop to buy kids strips and walk out the door and spend their money elsewhere? More than you think. The retail side is a joke, I don’t work in retail but when they are taking money and then refunding it due to no stock you know things are not being run properly. Imaging bitching about our club fucking up one of our most lucrative ways of putting funds into the team, whatever next! There's no way for you or me to know if the club is losing money from this. The costs of keeping all items in stock 100% of the time likely outweigh extra revenue from doing so. Personally, I wouldn't mind waiting a little while till items come back in stock. Quote Link to post Share on other sites More sharing options...
Camshy 812 Posted June 24, 2019 Share Posted June 24, 2019 Can we really blame the current board ? Is the situation not caused by the Ashley shit and sports direct.......is that not the problem ? Quote Link to post Share on other sites More sharing options...
Steelydan1690 20,228 Posted June 24, 2019 Share Posted June 24, 2019 I had to go to the store in Glasgow to get the wee mans new strip the day b4 holiday as couldn’t order online ,the shelf’s were full Quote Link to post Share on other sites More sharing options...
TMB 14,167 Posted June 24, 2019 Share Posted June 24, 2019 1 hour ago, GovanFrontSince96 said: Luckily for Rangers guys like myself will wait months until they get hold of one, but not everyone will and that’s where we will / are losing hundreds of thousands of pounds. How many tourists walk into our shop to buy kids strips and walk out the door and spend their money elsewhere? More than you think. The retail side is a joke, I don’t work in retail but when they are taking money and then refunding it due to no stock you know things are not being run properly. Imaging bitching about our club fucking up one of our most lucrative ways of putting funds into the team, whatever next! Due to the shit with Sports Direct and the ongoing issues with Mike Ashley, I doubt the club make much from merchandise sales. If the club was making more money from shirt sales I’m sure they would put more effort in. Until the current dispute is resolved I expect this half arsed approach to merchandise to continue. Quote Link to post Share on other sites More sharing options...
.Williamson. 82,208 Posted June 24, 2019 Share Posted June 24, 2019 @BF1 sings louder, stands longer and waits longer than everyone else Rangers#1 fan forever Fred H Crawford, Darth Bear and ForeverAndEver 3 Quote Link to post Share on other sites More sharing options...
Smile 26,606 Posted June 24, 2019 Share Posted June 24, 2019 I bet with the court cases and the idiots on our board not being able to understand contracts we have lost more money than we have made, some members although vocal before are vey quiet on this subject. Courtyard Bear 1 Quote Link to post Share on other sites More sharing options...
ForeverAndEver 71,483 Posted June 24, 2019 Share Posted June 24, 2019 6 minutes ago, .Williamson. said: @BF1 sings louder, stands longer and waits longer than everyone else Rangers#1 fan forever @Rangers#1 Rangers#1 1 Quote Link to post Share on other sites More sharing options...
Cedrick 8,048 Posted June 24, 2019 Share Posted June 24, 2019 Not the same but along the same lines , Rangers shop in town from the last Hummel item half way down the shop to the back the clothing range is an absolute embarrassment Quote Link to post Share on other sites More sharing options...
Rangers#1 5,459 Posted June 24, 2019 Share Posted June 24, 2019 19 minutes ago, ForeverAndEver said: @Rangers#1 @BF4TRUEBLUE ForeverAndEver 1 Quote Link to post Share on other sites More sharing options...
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